Call Us: 0203 086 7858   / 07487 206 112 



©Atyourdoorpartysupplies Ltd 2019. All Rights

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Terms And Conditions

These are the Terms and Conditions of Hire of Bouncing Castles. Please read these carefully and sign at the bottom to signify that you acknowledge and accept these Terms and Conditions. The company accepts no responsibility for damage or injury whilst our equipment is under hire to you. Please be advised that if we arrive and there is insufficient space or the lawn is unsuitable (eg sloping or is unclean) full payment still has to be made. We require cash payment on all hires upon delivery

At Your Door Party Supplies reserves the right to cancel any booking at any time. If more than a light shower, we may cancel for safety reasons.

  • Bouncy Castles are strictly for children under 12yrs old. Under NO CIRCUMSTANCES should ADULTS enter the castle as this may result in damage to the castle. Any damage will have to be paid for by the hirer named in our agreement. The driver is to be paid upon delivery of the unit.

  • No signs are to be glued/taped or hung on the castle at all.

  • You ("the Hirer") are responsible for injury or damage occurring whilst the equipment is on hire.

  • You must ensure that there is adequate adult supervision at all times when the castle/unit is in use.

  • Children must remove their shoes before using the Bouncy Castle and must be prevented from climbing
    up the walls/barriers of the Castle.

  • Food, drink, glasses and pets are forbidden on all units.

  • The Hirer is responsible for safe keeping of the Bouncy Castle. You will be charged for any damage caused to it or for any items missing from it on its return.

  • Equipment returned in a dirty condition will be subject to a cleaning charge of £10. No party poppers are to be used in or near the castle as they stain the units.

  • All units are checked on delivery and your signing below indicates acceptance of the Castle as being in good, clean condition.

  • Only our delivery driver is authorized to collect the Bouncy Castle and under no circumstances should any of the equipment be handed over to anyone other than our delivery driver.

  • ADULT SUPERVISION IS NECESSARY. You "the Hirer" must ensure units are staked down at all times. Stop any horse play. Use discretion in high wind or bad weather.


Delivery Policy

The cost of delivering to a particular area will be revealed when you choose this area. We may be able to deliver outside the areas available on our website. If you are outside of the areas shown on our website, please contact us to see if we can help you out.

If we are unable to provide your delivery due to adverse weather, vehicle failure, illness or any other factor, we will inform you of this at the earliest possible opportunity. Delivery times can be arranged during the booking process.

Please ensure that there is adequate space for our products, that the location our products will be sited is accessible, and that you have cleared the area of mess and debris. We will be unable to provide a refund if we cannot deliver your product due to a lack of space or accessibility or due to an inappropriate location.